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Shipping & Returns

Shipping & Returns
   

  • International shipping is handled by Air INTERNATIONAL EMS Express Company   ,within 1 week time delivery usually.  
       
  • All orders will be insured for the full purchase amount, and can be tracked   at the http://www.ems.com.cn/qcgzOutQueryAction.do?reqCode=gotoSearchE" target="_blank">EMS website.  
       
  • All international shipments are shipped via EMS express mainly in   retailing,while for wholesaling,Please contact us now,click us to Feedback now! That is why you can enjoy   free shipping and great discount offering here off retailing.Save more money now   enjoying real brand new quality.  
       
  • We are a professional online dealer and cooperate with EMS expressing   long-term,shipping order and delivering right to your door.Please make sure you   are at home when the packages will be arrived.  
       
  • All the packages will be mailed inside another box!!  
       
  • After placing orders,please check your email here to get order   confirmation,and you also can track your order online with clicking the botton   of "Order Tracking" at our   website!
     
  • Return policy 
     
  • We are committed to your complete satisfaction. All ordered items here are   closely to the word here "what you see on ouw website are what you get in   7days".Before enjoying easy exchange & return policy,You must contact us   with returning shipping address before sending the items back. Feedback now! All items sent back to us   must be in their original condition i.e. not worn, altered or washed, with all   tags attached.   
       
  • All ordered items are the right items you pick here.We promise you of the   right order package.So if returning right items for a refund: all returned items   are subject to a 15% restocking fee. Shipping and handling charges are   non-refundable.   
       
  • We do not cover the shipping cost of returns or exchanges of right order   package, you will be responsible for the shipping and handling costs.   Additionally, we recommend that you add tracking and insurance for your own   protection, as we cannot be responsible for lost shipments.   
       
  • All returned merchandise should be sent to the shipping address we email you   after you get our feedback   here!
     
  • Exchanges
     
  • We will accept exchanges for a different size or color within 30 days of the   original order dispatch date. Please contact us with your Order ID and one of   our team members will help you.Feedback   now! If you would like to exchange items to a different style, you would   have to return your items for a refund* (as per Return policy) and place a new   order for the style you prefer.   
       
  • You must contact us before sending the items back. All items sent back to us   must be in their original condition i.e. not worn, altered or washed, with all   tags attached. Worn or dirty items will be returned back to you.   
       
  • We do not cover the shipping cost of exchanges, you will be responsible for   the return postage and for the shipping and handling cost of shipping the   exchanged items back to you. We recommend that you add tracking and insurance   when sending items to us for your own protection, as we cannot be responsible   for lost shipments. Shipping and handling charges are non-refundable. 

        
  • Order Cancellation
     
  • Cancellation of an order must be requested before the order has been   dispatched.Cause that we process all orders as quickly as possible within   6-8hours after orderss placing, so we are not always able to cancel an order   after it is placed. Hope yoou can understand in this key point.Cancellation   requests after the order has been dispatched will be treated in accordance with   our Return policy. 
     
  • Friendly Notice: If you did not   receive your 10-digit tracking number within 3 days after placing your order,   your e-mail server may have seen it as spam. In this case, please contact us for assistance in   orders' tracking.

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